Welcome to the FAQ page at www.strawthatstays.com. This section is designed to answer some common questions you may have about shopping. If you have further questions, please feel free to contact us through our customer service.

1. 🥤How do I place an order?
   To place an order, please follow these steps:
   Browse our product selections and select the items you want.
   Add the selected items to your shopping cart.
   Proceed to the checkout page and fill in the required information.
   Select a payment method and confirm your order.
2. 🥤How do I pay?
   We accept a variety of payment methods, including:
   Credit Cards (Visa, MasterCard, American Express)
   PayPal
   Bank Transfer
   All payments are processed through a secure payment processor.
3. 🥤How long does it take for my order to ship?
   We typically ship within 2 business days of confirming your order. The specific shipping time depends on your address and the shipping method you selected.
4. 🥤How do I track my order?
   Once your order has shipped, you will receive a confirmation email with a tracking link. You can use this link to check the status of your package at any time.
5. 🥤Can I change or cancel my order? You can contact our customer service immediately after placing an order to change or cancel it. However, once an order has entered the shipping process, we are unable to modify or cancel it. Please contact customer service as soon as possible for assistance.
6. 🥤How do I return or exchange an item?
   If you would like to return or exchange an item, please refer to our Refund and Return Policy. Please ensure that you submit a return request within 30 days of receiving the item and follow the relevant requirements and procedures.
7. 🥤What materials and sizes are available?
   Our stainless steel straw sets are made of high-quality, food-grade stainless steel, making them durable and easy to clean. Specific sizes and features can be found on each product page.
8. 🥤Are the products washable?
   Yes, our straws are durable and easy to clean. You can hand wash them with hot water and dish soap, or place them in the dishwasher.
9. 🥤Do you ship internationally?
   Yes, we ship internationally. Shipping costs and shipping times will be calculated at checkout.

Thank you for your interest in www.strawthatstays.com. We look forward to providing you with the best service and products!